A leading advisor on enterprise content management (ECM) has advised that businesses deploying SharePoint must do so in an agile and tailored way in order to maximise the platform’s effectiveness.
Writing in CMSWire magazine, Joe Shepley argues that whilst SharePoint adoption is an excellent way to ‘move off your current ailing repository of choice and provide improved document management to your organisation’, there is a danger that the platform’s benefits will not be realised if implemented ‘out of the box’, and without the benefit of any expert SharePoint development knowledge:
“Deploying a generic, one size fits all SharePoint environment will, four times out of ten, fail to gain the kind of adoption needed to make a difference in your organisation’s document management landscape”, he contends.
He further argues that even if adoption is successful, continued monitoring and governance is needed to ensure the platform carries on fulfilling its maximum potential.
Shepley is keen to emphasise that the dangers of poor implementation and improper usage are ones that can bedevil all IT adoptions, and that any subsequent ‘problems’ with SharePoint will almost certainly be down to the organisation in question rather than SharePoint:
“IT delivery isn’t done well at most organisations, so to expect IT to do SharePoint any better…is a bit unrealistic”, he says.
To implement SharePoint successfully for ECM, Shipley argues, organisations must go beyond seeing SharePoint as a mere document storage application, and more as an asset management platform ‘on which you must build applications’.